Deneen:
Just wanted to reply to the request for customer feedback and thank Deneen for the great service.  She clearly put in an extra effort to help us select the right vehicle and get it on the road.  Deneen and the STOP23 management did provide timely support to ensure that the jeep we purchased was up to spec.  Going the extra distance to visit STOP23 was definitely worthwhile.
Best Regards

Brian M,

We have purchased several high end used cars over the past couple of years from STOP 23 and have been extremely pleased with them. The professional staff is easy to work with and very accommodating. We would highly recommend, and have, that people go there when shopping for a car.

Chalene & Jeremy M,

We have been purchasing vehicles from stop 23 for the past 15 years.  We have gotten nothing but A+ customer service and excellent follow up.

The service department is also always available when needed, fixing any issues we may have at any given time. 

I have highly recommended this dealership to all our family members and all of our friends. 

It nice to deal with a company that stands behind the products that they sell. 

Job well done Stop 23

Betty & Jerry G,

My wife and I would like to thank-you for the great vehicles that we have been purchasing from you for the past 10 years! 

Although at times we have run into difficulties we have received nothing but number 1 customer service.

I realize that I have come into the service department very frequently with minuscule issues and every single time the service department treats me like I am one of their most important customers.  My thanks to Bill and staff!

Steve & Frances T,

I have purchased a total of 4 vehicles from your dealership and as of date have had no issues whatsoever with any of them. 

I have called or emailed to ask for a certain type of vehicle and your staff always comes thru for me.  I have always done my homework online and with other dealership and every single time Stop23 comes in with the best price!

I have no doubt in my mind that when I am ready to purchase my  next vehicle the 1 hour drive to Listowel will indeed be worth it. 

Jim B,

Re:Service

I am writing this letter to you in response to the wonderful treatment I received from your service department when one of my vehicles recently broke down. 

Upon bringing the issue to the attention of  Bill and staff it was dealt with immediately. 

The vehicle was given an inspection and a quote was given and while I waited in your service department the vehicle was fixed and in a very timely matter. 

I would not hesitate to recommend Stop 23 to any of my friends and family.

 

Josh A,

Re: Bill

We purchased our first vehicle from your dealership way back in 1993.

We decided to drive around to find a new car on the worst rain storm of the year, we went from dealership to dealership in Listowel Car City and not one salesperson came out to help us out until we pulled into Stop 23. Bill Watson was out the door with an umbrella almost as fast as we stepped out of our car!!

We have always received excellent service from Stop23 and will continue to purchase our vehicles from your dealership.

Customer service leaves a lot to be desired in this day and age except at Stop 23, keep up the good work!!!

B & J,

I just wanted to pass along my sincere appreciation in helping me with the purchase of the 2008 Sebring Convertible from your dealership at Stop23. To be honest I never bought a vehicle from a dealership from over 500 kms away, being in Ottawa and only getting the details about the car from your website and phone conversations with you, left me wondering if things would work out as I have never made such a big purchase from such a long distance away.
Your service and approach made things very easy and your customer service was top notch. Having someone meet me at the Toronto Airport and driving over two hours back to Listowel was the icing on the cake.
Your courteous driver not only gave me the background about your dealership but was also very informative about the area and made the ride a pleasurable experience.
Once I got there you had everything ready for signatures and you didn't miss a thing, making the purchase a snap. I will recommend your company to everyone I know who is looking for quality car and excellent service.
Thanks again!!

Perry T,

We would just like to thank you for all of your help in finding quality used cars for us over the past six years. Your staff is professional, courteous and wonderful to work with. We wouldn't even think of going anywhere else to purchase a vehicle.

W & T,

Re: Deneen

I want to thank you for the service that your Dealership and Deneen provided with this transaction. I was so pleased when we were able to purchase the vehicle from you because of the way things went last year when I bought my pick up but the care that was taken to ensure we (Julie) were satisfied with her Jeep was truly and extremely professional.
The Commander is performing wonderfully; Julie is or has fallen in love with it, even without the DVD or navigation.
I ask that you share this note with the staff at Stop 23. I told people when I bought my pick up about your store, but I share this positive experience of Julie's jeep with everyone who asks and some who don't.

Thank you again

Tim R,

Elke: Thanks for your help today looking at all the different cars, and helping us pick out 2 good ones.  You are very good at your job and we were lucky that you got our call.
Thank-you

Heath B,

Re: Bill
Scott:
On March 23, I picked up a Jeep Wrangler Unlimited that I had purchased on the previous Saturday.  I feel that it is important to tell you what a positive experience I had.  It was refreshing to be treated fairly and honestly.

Having purchased more vehicles that I care to think of in the past 30 years I had always felt that the dealers and salesemen would say or do anything to make the deal, and there was always the hidden fees and little things they did that would irate me.  This is a common theme that most people have which maks buying a vehicle a stressful experience for most.

Bill Watson was upfront and honest about all of my concerns with the vehicle.  Everything was handled professionally and the final thing that impressed me was receiving a $25 voucher for fuel after handing me the keys.

I will not hesitate to recomment your dealership to family and friends.

Sincerely
 

Randy M,

Re: Bill
Hello Scott:
Just wanted to say "Thank-you" for the incredible services we received when purchasing our truck from your dealership.
We drove from Mississauga early one Saturday to view a GMC Yukon Denali that I saw on-line.  My wife Crystal has never really enjoyed the whole car/truck buying routine, but your representative Bill Watson put her at ease immediately.  Bill is very professional and spoke to my wife's concerns.  He then handed the keys to us for a test drive.  I have to say that we were mildly surprised that Bill did not insist on coming on the test drive.  Being from the GTA, we are used to dealership representatives joining the test drives.  It didn't take long for my wife and I to decide that we wanted to purchase this truck.  When we got back to the dealership, Bill explained all the options that were available to us.  At no time was he pushy or aggressive and he patiently answered our questions and concerns.  We also purchased an extended warranty for this vehicle.  It seems Nationwide Warranty is an absolute "dream" warranty.  Needless to say, we have complete converage until the truck reaches 200,000 KM.  As my wife doesn't drive much every year, we were especially impressed with the "unlimited" years with the warranty.
You should be very proud of your staff and the way they treat your customers.  All dealerships are built the same with bricks and mortar.  It is the people inside that truly make a business successful!
We will have no problem referring friends and family to Bill and STOP23 Automotive.  When it is time to purchase a car or truck for my son and daughter, I know we will visit STOP23 first!  Your pricing is excellent.  We noticed a huge price difference from the city!!
It is definitely worth the drive to STOP23

Andrew & Crystal,

Hi Elka:
Just a quick word to say "thanks".  Got back from Toronto yesterday no problems.  Truck runs beautiful. 
It has been a pleasure doing business with you. 
If  you ever come to St. Johns (NFLD) I will take down to George Street for that drink!
Take Care

Nick,

Hi Elke:
Just wanted to thank-you one more time for the AMAZZZZINNNG  Dodge Nitro.  I absolutely love it! I drove non-stop all weekend. 
And, not one person I know didn't like it or had something bad to say about it!
So far I am doing some pretty good advertisement for STOP23!!!!
Thanks Again.......

Alexandra,

  Re: Bill I would like to compliment your company on the friendly and helpful services your staff has provided to me since my purchase about a year ago.  In the sales department I dealt with Bill Watson, who was very accommodating.  At no time did I ever feel pressure from him, he allowed me to look at vehicles, answered any questions I had and was able to wrap up the deal in a timely manner.
The service department has also been very helpful.  Specifically, I have dealt with Justin Davidson,who is very knowledgable.  I appreciate the repect I receive when approaching him with questions about my vehicle.
I have been very pleased with the quality of service you company has provided.  I look forward to doing business with you in the future.
Sincerely

Robyn,

Re: Service Department:

Darn! YOU GUYS ARE GOOD

Thanks once again for your efficient and courteous service.
You've proved once again why STOP23  is where I want
my vehicle serviced.

B.Thompson,

Dave: Sandra loves her car and actually let me take it for a rip only a couple of miles.  We greatly appreciate the effort you put into finding vehicles that we requested.  Numerous people have been asking me about the vehicles and where I got them and I have sent them in your direction.  I am hoping to be back in the spring to buy myself a toy.
Thanks

Lou G.,

Dear Chris:
I just wanted to say thankyou for making my first ever car purchase  such an easy and effortless event.
It was truly a pleasure dealing with you!
Wishing you much continued success.
Highest Regards

Barb J,,